Susan is responsible for serving Knowledge Architecture clients through account, project, and community management. Susan has helped over 100 AEC firms launch their Synthesis intranets and is a key contributor to Knowledge Architecture’s intranet management best practices. In addition to working directly with our clients, you’ll also find Susan curating case studies for Knowledge Architecture’s webinars and workshops.
Susan has taught principles of knowledge management and shared best practices for organizations which include Columbia University, Deltek, and AEBL. Her previous roles in organizational design, project management, and engineering systems at Mazzetti and Gilbane Building Company allow her to draw upon a broad range of experiences to meet the needs of our clients.
In addition to her professional work, Susan loves to cook and bicycle.