Karen Courtney, AIA, FSMPS, CPSM, has focused her 30-year career on marketing and business development with firms from 40 to 1,400 and has worked for architecture, engineering and construction management companies.
From her work in business development, strategic planning and branding, Karen has helped her firms grow their revenues, open new geographic locations and markets, launch new brands and build name recognition, plus develop technical professionals as recognized thought leaders.
The Chief Marketing Officer for Fanning Howey, a national education design practice, Karen has won 32 national and regional marketing communications awards and was recognized with the 2013 SMPS Weld Coxe Marketing Achievement Award for her lifetime contributions to professional services marketing.
Karen was the 2005 SMPS National President and a board member for seven years. She is a founder of the SMPS Business Development Institute and has taught business development classes across the country for 11 years. She contributed to the SMPS Markendium as the subject matter expert for the business development domain.
Active in the AIA, she is on the executive leadership team of the national AIA Practice Management committee leading the efforts of the Best Practices subcommittee of which she was a member for six years. She is the author of the chapter “Building Client Relationships” in the AIA Professional Practice Handbook, 13th edition.